Application Description

SNCF Connect is your ultimate travel companion, designed to make every journey seamless, whether you're traveling by train, metro, RER, bus, or carpooling. As the go-to app for over 15 million users across France and Europe, SNCF Connect is redefining sustainable mobility and enhancing your travel experience from start to finish.

SNCF CONNECT: YOUR ALL-IN-ONE TRAVEL SOLUTION

Embark on your travels with ease using SNCF Connect, your all-encompassing travel app. From planning to booking and managing your trips, SNCF Connect is with you every step of the way:

• Plan your trips efficiently, securing the best routes at the most competitive prices.
• Purchase and manage your tickets, travel subscriptions, season tickets, and passes effortlessly.
• Enjoy the flexibility to modify or cancel your reservations without hassle.

Whether it's your daily commute or a special occasion, SNCF Connect keeps everything in one place. Seamlessly integrate your train journeys across France and Europe, along with public transport options like metro, bus, and tramway, and even car-sharing trips. Enhance your travel experience with additional services like car rentals from Ma Location AVIS, travel insurance with Allianz Travel, family-friendly options with Junior & Cie, dining at Restaurant Le Bar, baggage services with Mes Bagages, and exclusive hotel deals via Accor Live Limitless.

PERSONALIZED, PROACTIVE TRAVEL ASSISTANCE

SNCF Connect goes beyond ticket purchasing; it's your proactive travel assistant, delivering real-time updates to simplify your journeys:

Features to Enhance Your Daily Travel

Plan Your Journey:

• Discover the optimal route to your destination anywhere in France.
• Access a wide range of transport options, including public transport in Paris and Ile-de-France (IDFM network), and across 29 cities in France (metro, bus, streetcar, RER, Transilien SNCF, RATP), as well as trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse, Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Set up alerts for reservations, low prices, and full trains to snag the perfect ticket.
• Reserve a ticket option to secure a price for a specific period.

Book Tickets and Season Tickets:

• Purchase all your train tickets, including Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
• In Île-de-France, recharge your Navigo pass on your phone for convenience.
• Buy and validate dematerialized transport tickets and passes for use on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities across France.
• Utilize your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Make secure payments with your bank card (in one or more installments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Peace of Mind:

• Save your regular travel itineraries for quick access.
• Prepare for your trip by saving your e-ticket in your Apple or Google Wallet, adding your trip to your calendar, or sharing it with others.
• Check schedules and routes for upcoming departures and arrivals at any station.
• Stay informed with real-time traffic updates and your train's current position, receiving alerts for any disruptions or maintenance, including on European routes (Eurostar (ex-Thalys), TGV Lyria).
• Get instant updates mirroring the onboard announcements for TGV INOUI, OUIGO, Intercités, and TER.
• Access details on train compositions for TGV INOUI, OUIGO, TER, Transilien, and RER.
• Simplify your connections with guidance on which train or car to board and which exit to use.
• Easily retrieve your purchase and travel receipts.

NEED ASSISTANCE?

If you need help, SNCF Connect offers multiple support options. Quickly find answers via our chatbot or online help, or reach out to our dedicated advisors, available seven days a week through messaging, telephone, or social media.

Travel & Local