Application Description

Elevate your travel experience with the innovative FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). Designed to empower travelers, FlySmart ensures your rights are safeguarded throughout your journey. Start by creating a consumer account with MAVCOM using just your email address, name, and phone number**. With this simple setup, you're equipped to travel with peace of mind, knowing that protection is always within reach on your touchscreen*.

Once registered on the FlySmart app, you can easily file complaints* directly with MAVCOM about any discrepancies, non-compliance, or violations you encounter during your flights. Enhance your reports with instant photo captures and document attachments to bolster your case. Stay informed with real-time notifications on your complaint's progress and utilize the Case History list to track developments from start to resolution.

Keep yourself updated with the latest in travel-related news, including national flight disruptions and other significant travel events, delivered straight to your FlySmart app. With seamless access to the FlySmart website and Facebook page within the app, all the information you need on travelers' rights is readily available at your fingertips*.

Don't wait—download and install the FlySmart mobile app today to travel smarter and more securely with FlySmart!

*An internet connection is required at all times.

**Your personal data will be used exclusively for MAVCOM's complaints management.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional features

• Travel Advisory
• Know Your Rights
• Account Deletion
• Refund Process

2) Bug fixes

3) Design improvements

Travel & Local