Application Description

Seamlessly transfer your data from your old phone to your new Samsung Galaxy. Samsung Smart Switch Mobile makes it easy!

Key Features:

• Transfer all your content – contacts, photos, music, and more – to your new Galaxy phone.
• Compatible with a wide range of devices, including iOS, Android, and PCs.
• Multiple transfer methods available for your convenience.
• Free download and user-friendly interface.

Troubleshooting Google Play Store Downloads:

If you encounter download issues from the Google Play Store, try restarting your phone, then go to Settings > Apps > Google Play Store > Clear cache and data, and attempt the download again.

Transfer Capabilities:

Smart Switch effortlessly moves your contacts, music, photos, calendar entries, text messages, device settings, and much more. It even helps you find your favorite apps or suggests similar ones on Google Play™.

Device Compatibility:

• Android™:
  • Wireless transfer: Android 4.0 or higher. Wireless transfers between compatible Android and Galaxy devices require Android 4.0 or higher. (Note: Non-Samsung devices with Android versions below 6.0 may only connect with Galaxy devices supporting mobile AP.)
  • Wired transfer: Android 4.3 or higher, requires a charger cable and USB connector.
• iOS™: Choose your preferred method:
  • Wired transfer: iOS 5.0 or above, requires an iOS device cable (Lightning or 30-pin) and a USB connector.
  • iCloud™ import: iOS 4.2.1 or higher and Apple ID required.
  • PC/Mac transfer via iTunes™: Requires Smart Switch PC/Mac software (available at http://www.samsung.com/smartswitch).
• Windows™ Mobile:
  • Wireless transfer: Windows OS 10.

For detailed instructions, visit http://www.samsung.com/smartswitch.

Transferable Data:

Contacts, calendar (device content only), messages, photos, music (DRM-free content only, iCloud not supported), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only). App data and home layouts require a Galaxy device running M OS (Galaxy S6 or higher).

Supported Devices:

• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2 onwards). Note: Older OS versions (GB/ICS) on Galaxy S2 might cause incompatibility. A firmware update may resolve this.
• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, and Google (Pixel/Pixel 2).

Note: Compatibility issues may prevent Smart Switch installation or use on certain devices.

Important Considerations:

1. Both devices need at least 500 MB of free internal memory for data transfer.
2. Wired connections require device support for 'Transferring media files (MTP)' USB option.
3. For non-Samsung devices experiencing wireless disconnections, try disabling "Wi-Fi initialize" and "Disconnect low Wi-Fi signal" in Advanced Wi-Fi settings. (Availability of these settings depends on your device manufacturer and OS version).

App Permissions:

Smart Switch requires the following permissions: Phone, Call logs, Contacts, Calendar, SMS, Storage, Microphone, Bluetooth, and Location. For Android versions below 6.0, update your software to manage app permissions. You can reset previously granted permissions in your device's Apps menu after a software update.

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